Welcome to IngeniousPro! Our Refund and Return Policy is designed to ensure your satisfaction with our products and services. Please take a moment to familiarize yourself with our policy:
To be eligible for a refund, the product must be unused, unaltered, and in the same condition as received.
Refund Request TimeframeThe request for a refund must be made within 7 days of receiving the product.
To initiate the return process, please contact our customer service team. You will receive instructions on how to return the product.
Return AuthorizationBefore returning any item, you must obtain a return authorization from our customer service team.
Return ShippingCustomers are responsible for return shipping costs unless the return is due to a defective or incorrect product.
Refunds will be processed within 15 days of receiving the returned product. The refund will be issued to the original payment method.
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund.
Exchanges are available for certain products. Contact our customer service team to discuss the exchange process.
Orders may be canceled within one hour of placement. After that timeframe, orders are considered final.
Thank you for choosing IngeniousPro. Our Refund and Return Policy is crafted to provide you with a hassle-free experience. If you have any questions or concerns, please contact our customer service team for assistance. We value your satisfaction and aim to make your shopping experience with us enjoyable and worry-free.
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